Travel Agent Rates

Travel Agent Rates

Requests for the Travel Agent Rate* may be made as follows:

Couples Resorts in Jamaica

  • Jan 1 – Mar 31 – $300 per room, per night, may be requested 60 days in advance
  • Feb 1 – Feb 28 - Travel agent rate not available
  • Apr 1 – Dec 24 - $200 per room, per night, may be requested 60 days in advance


* Travel agent rate subject to Jamaican government tax of $4 per room per night, payable at the time of the booking.

Rules & Instructions

  • Multiple simultaneous stay requests from an individual agency will not be approved
  • Based on space availability and inventory controls
  • ROH category
  • Minimum of 3 nights/maximum of 7 nights
  • Can only be requested within maximum number of days in advance
  • The week of all Major US & Jamaican holidays is $300 per night and may be requested 30 days in advance; other inventory controls and restrictions apply
  • Agent stays can only be booked by contacting salesteam@couples.com, not directly through couples.com or the 1-800-COUPLES toll-free line.
  • Availability is based on information from the US Sales office only.
  • Booking confirmation from our office is recommended before the purchase of airline tickets.


To request a travel agent rate
, you are required to fax the following documents to our office: 954-665-2971.

  • A written request; including: email address, names, dates, and which property
  • A copy of your IATAN or CLIA card
  • A copy of the Company's IATA list or CLIA certificate
  • A letter verifying your employment, on Company letterhead, that has been signed by a manager


Cancellation Policy

  • Up to 46 days prior to arrival: T/A Rates are fully refundable.
  • 45 to 30 days prior to arrival: up to $400 of T/A rate is non-refundable.
  • 29 to 15 days prior to arrival: 50% of total is non-refundable.
  • 14 to 0 days prior to arrival:  100% of total is non-refundable.


Change Fee

  • Each change to a booking will attract a fee of $75.